FAQ

Jupiter Cafe guarantees all products are labs tested and certified. QR code reports verify the purity and high quality of every product sold on Jupiter. We have the best selection of top shelf and diverse use cannabis products in the region.

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What are your hours of operation?

Sunday – Thursday: 9 AM – 10 PM
Friday & Saturday: 9 AM – 11 PM

In store: we accept cash and debit

At present, we are unable to accept American Express cards.

Handling fees will be displayed on the digital receipt you receive via text

Debit: $3.00

We also have one ATM on site for your convenience.

there is a $3.00 fee for the ATM

For online payments

As of now, we are only able to accept payments from bank accounts through Dutchie Pay on our website for delivery/pick-up

If you would like to place a pick-up order and pay with debit, or cash upon arrival, just head to our store on WeedMaps. Insert weedmaps link: https://weedmaps.com/dispensaries/jupiter-cafe

When you purchase cannabis from a licensed dispensary like Jupiter Cafe, you can trust that all products have been lab-tested for quality and safety. This ensures they are free of harmful substances and meet state regulatory standards. Each product includes a compliance label with lab test results, offering transparency and peace of mind. Jupiter Cafe guarantees all products are labs tested and certified. QR code reports verify the purity and high quality of every product sold on Jupiter. We have the largest selection of top shelf and diverse use cannabis products in the region. 

All sales are final. We accept returns and exchanges within 3 days for unopened or defective products, with the original receipt.

In New York State, cannabis returns are highly restricted and typically only permitted for defective, damaged, or incorrectly dispensed products. Opened products (except for defective vapes) generally cannot be returned, and all returns usually require original packaging and the receipt. 

Key NY Cannabis Return Rules:

  • Defective Products Only: Returns are largely limited to manufacturing defects or damaged items.
  • Unopened Items: Generally, products must be unopened and in their original packaging, particularly for non-defective, incorrect items.
  • Defective Cartridges: Exchanges may be allowed for defective vape cartridges if returned within 3 days with at least 50% of the product remaining.
  • No Returns for Preference: Products cannot be returned because you did not like the effects, strain, or taste.
  • Recalled Items: If a product is recalled, you can return it to the dispensary. 
  • Documentation: Always bring the original receipt and packaging.

No worries! At Jupiter Cafe, we pride ourselves on creating a welcoming environment for first-time visitors. Our friendly budtenders are here to help you find the right products for your needs. Don’t hesitate to ask questions—we’ll guide you through the process from start to finish.

THC (Tetrahydrocannabinol): Measures only the primary psychoactive compound.

TAC (Total Active Cannabinoids): Measures the total percentage of all active cannabinoids.

Scope: A product with 20% THC might have a 25% TAC, indicating an additional 5% of other beneficial compounds like CBD or CBG. 

Accurate Potency: TAC gives a truer representation of a product’s strength than focusing on THC alone, preventing overestimation of “low THC” products that may be high in other cannabinoids.

The Entourage Effect: TAC accounts for the synergy between various compounds, which often produces a more potent or nuanced therapeutic result than isolated compounds.

Medical Personalization: For medical users, a higher TAC often indicates a better therapeutic value, as they can select for specific cannabinoid ratios beyond just psychoactive THC.

Better Product Selection: It allows consumers to better predict the intensity and nature of their experience, allowing for more tailored choices.

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